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Since 1981, Deli Group has relentlessly developed and pursued one-stop supply solutions,
while offering the most cost-effective products to consumers around the world.
Deli, the Best Mate.

Image Quality Issues

● Make sure the machine is on a level surface. Position the machine where it will not shake or vibrate.

● Make sure the machine supports the paper you are using.

● Make sure that the paper type setting in the printer driver matches the type of paper loaded.

● Use non-original ink cartridges and ink bottles. Non-genuine ink cartridges and ink bottles can reduce print quality and cause malfunctions. Please use original ink cartridges and ink bottles.

● Clean the machine as needed.

Paper Does Not Feed Smoothly

● Use a supported paper type.

● Load the paper correctly, making sure to adjust the paper guides correctly.

● If the paper is curled, flatten the paper.

 

Paper Jams Occur Frequently

● If there is a gap between the paper and the guides, adjust the paper guides to remove the gap.

● When printing images that contain large areas of solid color that consume a lot of ink, avoid printing on both sides of the paper.

● Use a supported paper type.

● When loading paper, make sure that the thickness of the paper does not exceed the upper limit of the capacity of the paper feed.

Feed Multiple Sheets At Once

● Before loading the paper, bend the paper back and forth to loosen it, and then fan the paper. Dab the edges of the paper on the table.

● Use a supported paper type. When loading paper, make sure that the thickness of the paper does not exceed the upper limit of the capacity of the paper feed.

Copied Pages Are Too Dark Or Too Light

Adjust the image density in the operation panel.

 
Dirty Copy Paper

● Image density is too high. Adjust the image density.

● The scanner glass is dirty, please clean the scanner glass.

● Before placing originals on the scanner glass, make sure the ink on the copy paper is dry.

The Time Interval Between Printing The Start Command And The Actual Printing Is Too Long

● Processing time depends on the amount of data. Long processing times for large amounts of data, such as graphics-intensive files. Wait a moment.

● To print faster, use the printer driver to lower the print resolution.

Entire Printout Is Blurry

● The paper is damp. Please use well-preserved paper.

● Condensation may have accumulated. If the temperature or humidity changes rapidly, please allow the machine to adapt to the environment before using it.

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